![]() We're a local company that's here to stay. And in 2011, we did the same with Newnan Utilities, providing our service to the customers of one of Georgia’s finest municipalities and public utilities. In 2007, True Natural Gas teamed up with another one of Georgia’s premier EMCs, Sawnee EMC in Cumming, to provide all the benefits of our gas service to its members. Our Partnerships With Sawnee EMC And Newnan Utilities And it’s a benefit you won’t find with Georgia Natural Gas, SCANA, or Constellation. This is one of the key reasons why more EMC electric customers choose us than any other gas marketer. Profits from the natural gas service go to the EMC, helping keep electric costs low. This corporate relationship makes us unique. You’ll appreciate that True Natural Gas is a subsidiary of Coweta-Fayette EMC, an electric membership corporation that has been providing low rates and reliable service to one of America’s fastest growing regions for more than 65 years. For over a decade, we've provided our customers with the best in natural gas-friendly service, easy to understand bills, and some of the lowest rates in the state. ![]() Formerly known as Coweta-Fayette EMC Natural Gas (CFEMC Natural Gas), True Natural Gas is a company built on honesty, integrity, and a straightforward approach to doing business. ![]() “We want them to be advocates for who we are in the future.True. “It really opened up some minds to a better understanding of how we come together as a company,” she said. And they’ve expressed gratitude for Coweta-Fayette’s investment in them and the opportunity to work with others who want to make their co-op better. They have renewed excitement for their jobs and serving consumer-members, Phillips said. They heard from outside speakers, learned about every aspect of co-op operations, took field trips to a power plant and subsidiaries, participated in team-building exercises and completed a community project.įeedback from the participants has been positive. The group met once a month in 2019 from January through November with specific activities, lessons and goals assigned. “We wanted employees to have skin in the game, to say, ‘I’m interested in learning,’” said Phillips. Vision EMC’s inaugural class of 15-ranging from veteran employees to those in their first year at the co-op-began with an application process. That’s Coweta-Fayette’s goal, Phillips said. “They used to be called ‘soft skills.’ Now they are essential human skills,” she said. She said the keys to demolishing departmental silos and developing tomorrow’s leaders are empowering all employees and focusing on opening channels of communication. The future is really here now.”Ĭheryl Cran, a workplace and leadership expert, discussed how a co-op’s internal culture can shape member engagement. “We are looking at how co-ops can build a future-focused workforce that yields internal and external dividends. “Our YAME research showed us the values, interests and service expectations of young adult members, so the next step is to develop a co-op culture that can effectively meet the changing needs of the modern members,” Wetzel said. Young Adult Member Engagement Initiative will focus on co-op culture, said Holly Wetzel, NRECA senior director for marketing and member communications. The next set of resources coming this fall from NRECA’s and Touchstone Energy’s “If workers are more knowledgeable and fully understand the work of the co-op, we expect customer satisfaction to go up as well,” said Phillips. The initiative, dubbed “Vision EMC,” focuses on career development, education and the co-op business model, said Phillips, Coweta-Fayette’s vice president of communications and public relations.īut how does this translate to member engagement? Palmetto, Georgia-based co-op to develop and launch an innovative 11-month program to get employees from all departments and all generations talking to one another. “We didn’t have a safety issue we had a communication issue,” Coweta-Fayette EMC’s Chellie Phillips told a large gathering at an NRECA Annual Meeting session on the future of member engagement. ![]() NEW ORLEANS–It began as a co-op employee safety survey but ended with a plan to knock down workplace silos.
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